Phase 1: Read our Strategic Vision (below)
Phase 2: Complete our Online Application (below) &
Phase 3: Attend a Hiring Seminar (upon invitation)

Only online applications will be accepted.

Job Description

Dog care is the core of our operations and this position requires caring for all aspects of a pet during its stay. Strong attention to detail and a team player attitude are required, as is your love for dogs! This person is often the first point of contact for new and existing customers requesting to make a reservation or requesting more information. As such, this is one of the most important roles at our facility. Applicants must be responsible, punctual and dependable. Little or no absenteeism is extremely important. This position requires a dedicated level of professionalism and being comfortable on the phone, computers and responding to customer needs. Weekend and holiday shifts may be required.

Required Skills

• Detail oriented and highly organized.
• Experience with busy phones and ability to provide accurate information to clients.
• Demonstrate positive attitude towards dogs, co-workers and customers. Passion for animals. Humanely and gently handle animals at all times.
• Computer literate with ability to use e-mail, Word and Excel spreadsheets in a professional setting.
• Basic understanding of the handling of payments and credit card transactions.
• Genuine liking for people with a desire to make the customer experience and the employee work experience pleasant, welcoming and memorable.
• Excellent communication skills a must.
• Knowledge of basic grammar, spelling and punctuation rules.

Desired Experience and Education

• High school diploma or equivalent
• Previous experience in a pet facility or pet care environment a plus
• Basic Office Skills
• Articulate
• Excellent work history and references

Compensation

Pay depends on experience and you will earn performance-based bonuses upon approval. We don’t hire to just fill a seat, rather we take our time looking for the right people. If you know without a doubt that you are a fit, let’s talk.

Work in Your Strengths
Our goal is to help position each team member in a role that plays to their strengths, that sets them up to shine … to win. Know yourself well enough to know what you do well, and just as importantly, what you don’t.

Win or Lose as a Team
Our team openly works together to create remarkable experiences that positively impacts lives. Everyone on the team is responsible for bringing new ideas, perspectives and solutions to the table. Starting with day one, we want your voice as part of the conversation.

Steps 1 and 2: Please Read Our Strategic Vision & Fill Out Your Application