Driver
Our organization is about people and their dogs. It’s about helping people and INSPIRING them to do with and more for their dogs. We are a group of energetic, motivated people who love what we do and are looking for other like-minded, high-quality people to join us. We offer exciting opportunities that will challenge your abilities, expand your skills and reward your contributions. Our Leadership Team is passionate about fostering both personal and professional growth for all.
This position we are currently hiring for at our growing company where we offer several different services for people and their pets.
Safety is the responsibility of each individual and management expects all work to be done in a safe manner.
We have a three phase hiring process. Only those who complete all phases will be considered for employment.
Phase 1: Read Our Strategic Vision (below)
Phase 2: Online Application (below) &
Phase 3: Hiring Seminar (upon invitation)
Only online applications will be accepted.
JOB DESCRIPTION
Pets in our facility must be cared for promptly, every day. The facility is staffed 365 days a year and is exceptionally busy when schools are on holiday recess. Experience is desired, however a genuine love for animals is a must. You must be able to handle dogs of all sizes without being afraid of them and without allowing them to control you. You must be in good physical condition, able to squat, stoop, bend, lift, and do a lot of walking. Must be willing to maintain the highest standards in cleanliness. There will be opportunities for advancement, if you excel.
- You Are Dependable – being a few minutes early for work is normal for you. You look at what the great day ahead spent with dogs will bring. Our staff knows they can count on you to do whatever it is you are assigned with excellence.
- You Love the Details – As a team, we want to make sure each guests’ needs are met. From medications to meals, play times to pampering, it is all in the details to make our guests stay the best it can be.
- You Are a Team Player – you want the best for the dogs that are staying with us and work as a team member to get that accomplished. You add to the conversation and brainstorm with fellow staff on ways to make the experience more enriching.
- You Are a Goal-Setter – you have goals for your work and for yourself. At Happy Camper we have built a work culture where accomplishing goals is key to success. We have educational opportunities and areas that you can grow in as you deepen your experience in the pet care field.
NEED TO (the must have’s):
- Be able to lift 40 lbs.
- Previous dog experience meaning more than that you have owned a dog.
- Good dog handling.
- Good with cats too!
- Customer interface to include checking pets in and out.
- Prepares invoices and accepts payments.
- Answers the phone and takes reservations.
WHAT YOU WILL BE DOING:
Expectations and Duties
To transport dogs to and from our facility safely, efficiently and accurately, while providing superior customer service, and instilling confidence in every client you come in contact with. This position to relied on heavily by management and is a true representation of our facility.
- Customer Service
- Provide excellent customer service, going above and beyond for our clients
- Maintain control of the dogs and instill trust and confidence in our customer
- Provide the clients the daily report until the report has been made electronic
- Dog care
- Ensure that dogs are being transported safely by clipping them into their seats and using the crate/back of vehicle when necessary
- Always park so you are unloading/loading on the sidewalk side, not into traffic
- Carefully unload dogs, ensuring you have unclipped the correct lead, and that you safely hand off the lead to client
- Be sure to hand off all belongings to the client
- Facilities/Vehicle Maintenance
- Keep track of gas, oil changes, maintenance lights, tire pressure, inspection etc.. and inform owners when something needs to be done to a vehicle
- Keep an eye and ear out for odd sounds, smells, etc.. that might lead to a mechanical issue with the vehicle
- Maintain a high standard of cleanliness of the vehicles. The owners will inform you of a day when you will be expected to remain on the clock to vacuum out and clean the interior of the vehicles
- Teamwork/Communication
- Accurately keep track of all dogs you are receiving and dropping off
- Accurately keep track and noting all belongings including but not limited to lunches, leashes, boarding bags, etc…
- Inform owner on call of any issues you may face on the road that would cause you to be late i.e. traffic, breakdown, etc…
- Inform owner on call if you need to call out no later than 8pm the night before your shift
- Inform owner on call as soon as possible if you are going to be late to a stop so we can inform the clients who are expecting you
- Pay attention to traffic patterns, weather and current events so you may be prepared to leave when necessary so you will arrive on time
- Double check board to ensure you have all dogs that need to be transported
- Inform customers to call the office with any and all questions, reservations, etc…
DESIRED EXPERIENCE AND EDUCATION
- High school diploma or equivalent
- Previous experience in a pet facility or pet care environment a plus
- Excellent work history and references
COMPENSATION
Pay depends on experience. Performance based bonus upon approval.
We don’t hire to just fill a seat, rather we take our time looking for the right people. If you know without a doubt that you are a fit, let’s talk.
We Really Believe in This Stuff
Everyday we get to be a part of something bigger than ourselves. Providing inspiration to dog parents who need it. Getting our message out there. Helping customers learn how to change the course of their relationship with their dogs . Educating the dog owner how to speak “dog”. Making the connection between dog and owner is the goal for us. It’s why we do what we do. Work that changes lives, work that gives inspiration.
Work in Your Strengths
Our goal is to help position each team member in a role that plays to their strengths, that sets them up to shine…to win. Know yourself well enough to know what you do well, and just as importantly, what you don’t.
Win or Lose as a Team
Our team openly works together to create remarkable experiences that positively impacts lives. Everyone on the team is responsible for bringing new ideas, perspectives and solutions to the table. Starting with day one, we want your voice as part of the conversation.
About Our Company
We’re a privately-owned and operated pet care facility focused on a single mission:
“Happy Camper provides experienced based, canine education and services to improve the canine/human relationship which gives INSPIRATION to everyone from the dog enthusiast to the dog owner.”
Step 1: Read Our Strategic Vision
