At Little Dogs Pet Resort our focus is on hiring and retaining the absolute best team to serve our customers and their pets. To do this we’ve invested in the MasterPlan Pet Care system. This technology allows each position to operate in a self-managing fashion while building a strong team model.
Every position at Little Dogs Pet Resort operates as a discrete job function with scheduled, “anchor” activities that specify the manner in which we do everything.
Our system helps everyone to know what to do, when to do it, and what standards of service are required, thus providing the basis for optimum workflow. In addition, this system acts as an ongoing education process for each employee developing the following skills:
Our customers are trusting us with the health and well-being of their four-legged family members, and we owe it to them to pay attention to the details of everything we do!